AZURE CLOUD FITTING AND OPERATIONS
We manage major cloud applications for service owners at successful family businesses in the DACH region.
Thus, medium sized businesses have a secure digital foundation.
- Carefree operations of the application in Azure with clear SLAs and at least 99.9% availability
- Effort reduction of incidents: ~ 70-90%
- Up to 30% cost savings through cloud native optimization
- Peaceful sleep: 99,99%
Stress and constant alertness
What application managers are struggling with today
An attractive partner contract has been negotiated, the cloud migration is complete – and yet things are not going as planned. The costs are significantly higher than expected, the workload has increased – and the stress level is extremely high.
✖ Lack of acceptance of responsibility by the partner
✖ Changing contact persons with little expertise
✖ SLA according to contract does not match reality
✖ Lack of in-house cloud expertise
✖ “Fingerpointing“ and “Ticketpingpong“
✖ Lack of transparency about tickets
✖ Cloud costs well above expectations
Trust and peaceful sleep
What application managers actually want
Trust in the skills of the hosting partner – and someone who really cares. A connection at eye level that values extra miles on both sides – and pursues a common goal: utilising the advantages of the cloud and using them effectively.
✔ End-to-End responsibility execution by the partner
✔ Personal contact aka “favourite nerd”
✔ The application runs easily, without stress
✔ Always proactive information about open tickets
✔ Optimization before the problem occurs
✔ The application is really fit for the cloud
✔ Fast help from real experts
Customers who trust Interlake
“The close collaboration between Ray Sono and Interlake has resulted in a well-thought-out product development that has optimised our prize draws, while also ensuring the smooth operation of daily business.”
„Interlake is like an old pair of jeans that still fit. A reliable partner, that is helping us on a day-to-day base to develop, manage and optimize our systems.“
“The Archive On Demand project was particularly important to us because it was the first time that assets previously hidden in the archive could be freed. Because the hosting costs were so low that we were finally able to think about business models, especially in the longtail sector. It was also important to us that the solution was scalable – both upwards and downwards.”
“I am happy when my customer is happy. It’s always better to continue working with someone when things are running smoothly – never touch a running system. And with Interlake, things run so smoothly that we sometimes don’t have any contact for months.”
“What we especially appreciate about the collaboration is the comprehensive expertise and many years of experience in the Microsoft Azure cloud environment that Interlake brings to the table. The long-standing partnership, confirmed by successful projects with companies such as McDonald’s, also emphasises the added value of this cooperation for our customers.”
Interlake supports Gates in all steps of business process optimisation – from the definition of requirements to standardisation, from the development of prototypes to global integration into existing workflows through workshops or training courses.
“Our software has been in safe hands with Interlake for over 20 years. We rely on their extensive expertise in the development and operation of sophisticated systems.”
Our Azure Cloud Fitting and Operations approach
A value system determines our offering
We handle your problem
We monitor your systems and rectify errors before you notice them. With us, you are always up to date. We analyse your problem and solve it ourselves or prepare it for your partner – because we are responsible.
With us, you are one of 100 and not one of 100,000
Our expert and the customer are always ONE team.
We are always available for you 24/7 with a high level of expertise and are happy to press the right button also at 3 a.m at night. for important updates. Because we know that: Important things can’t wait.
We only operate what we can take responsibility for
… and then stand up for it.
That’s why we check your application carefully against our proven reference architectures and fit it to our best practices. We don’t work with just anyone, because we want to continue to grow old with our customers in the future.
We are experts in cloud operations and also understand your business department
With us, cloud becomes a passion for you. We ensure your system operations in Microsoft Azure – and you or your partner take care of the code for your application and your end users. We understand both your IT and your business department – and are happy to translate.
Our approach: In 4 phases to a stable Azure Cloud application with carefree operations
1. Analysis and Action Plan
Your effort: 6-8h effort in joint workshops
Benefit: Clarity for architecture, best practice integration, specific recommendations for implementation including costs and timeline
Procedure: Analysis of current and target status, architecture sketch, action plan and roadmap
2. Fitting
Your effort: 3-10 days (clarity after step 1)
Benefit: Certainty about concept feasibility, avoidance of cost surprises & implementation of validated technical infrastructure on a best practice basis
Procedure: Project start, first “preflight”, harmonization with best practice reference architecture & setting up the Azure infrastructure
3. Go Live
Your effort: 1-5 days (clarity after step 1)
Benefit: Individualisation & validation of the architecture
Procedure: Customer-specific adaptations such as interfaces, system integrations and processes, load tests and optimisation, go-live
4. Operations
- 24/7 carefree operations of your applications in Microsoft Azure
- Holistic and forward-looking monitoring
- Semi-annual cooperation reviews
- Ongoing optimization of the infrastructure components in ongoing operations
- 24-hour helpdesk & ticket system
- Personal contacts and team of experts
- 70-90% reduction of incidents (based on reference customers)
- Continuous further training of the team & expert certifications
- Utilisation of the latest technologies
4. Operations
- 24/7 carefree operation of your application in Microsoft Azure
- Holistic and forward-looking monitoring
- Semi-annual cooperation reviews
- Ongoing optimisation of the infrastructure components in operation
- 24-hour helpdesk & ticket system
- Personal contacts and team of experts
- 70-90% reduction in incidents (based on reference customers)
- Continuous further training of the team & expert certifications
- Utilisation of the latest technologies
Your certified Microsoft Azure Cloud Partner
Microsoft Certified Expert Level
Certifications
Azure Solution Architect Expert
Azure DevOps Engineer Expert
Microsoft 365 Certified: Administrator Expert
Linux Foundation & others
Certified Kubernetes Administrator
Certified Kubernetes Security Specialist
Hashicorp Terraform Associate
Microsoft Certified Associate Level
Certifications
Azure Administrator
Azure Network Engineer
Windows Server Hybrid Administrator
Azure Developer
Azure Security Engineer
Security, Compliance and Identity
Azure IoT Developer Specialty
Microsoft 365 Certified: Teams Administrator
Microsoft 365 Certified: Messaging Administrator
Your consultation offer
Every project is individual and therefore unique. For this reason, it is important to us that we respond to your needs in a targeted manner. In a free consultation analysis, we have the opportunity to help you efficiently.
Simply fill in the form and we will get back to you within one working day (24 hours).
Michael Salzbrunn
Director Cloud Operations
✔ Analyse your challenges and goals with our technical expert
✔ Recognise new ways and opportunities to achieve your goals in the Azure Cloud
✔ You will receive a customised strategy from us