Articulate 360 Support Paket
Take advantage of our exclusive “Ask Me Anything” Articulate 360 support for functional and instructional challenges.
You will receive 1 hour of support per month for a 12-month term.
Our experts will respond to your support request within 72 hours on working days – guaranteed!
Get functional and didactic support for your Articulate projects with our exclusive "Ask-Me-Anything" support. Benefit from our many years of experience in the areas of production, didactics and training when creating your e-learning courses.
Support Package Details:
- You will receive 1 hour support quota per month
- Solution proposal & production instructions within 72 hours (working days) / guaranteed response time
- support is available within our business hours (Mon-Fri / 9-17)
- exclusive e-mail-based contact via ticket system
- Direct manufacturer communication, if required
- the billing* of your consumption takes place in 30 min. Tact.
- the term* is 12 months from receipt of order
See our FAQs for more answers to frequently asked questions about our Articulate Support Package and other products in the store.
*The term begins with the written order and is extended for another 12 months each time if the contract is not terminated in due time. The notice period is 30 days to the end of the term. The support contract is only available in annual payment.
Note: Please note that the technical maintenance of the system is the responsibility of the manufacturer.